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Faq

 

products

 

ILLUSTRATION REQUEST

I can draw on demand the machine of your choice. An extra charge is asked before I start drawing it (the extra charge excludes the print and shipping. Digital files are never provided).

Please, contact me to discuss your project or learn more here.

Please note: 50% of the total amount is asked before the beginning of the project and the remaining 50% before the project to be sent.

 

 

WHAT VARIETY OF MEDIUMS DO YOU OFFER?

In addition to the paper prints proposed in the shop, I can offer framed, alu Di-bond, acrylic and canevas prints.

The Fuji and Hahnemühle are one the best papers on the market but if you prefer any other brands, I can offer a large range of papers (Poster UV paper, Kodak, Ilford, Baryta, matt, gloss, silk, velvet, textured, Hahnemühle - William Turner. Matte, watercolour texture. 310 g/m² - Torchon with a coarse surface. 285 g/m² - Fine Art Baryta. Glossy surface and classic baryta texture. 325 g/m²)

Please, contact me for infos & prices...

 

 

ARE THERE ANY COLOUR VARIATION?

As monitors may have different colour settings, please allow for slight colour differences.

 

 

ARE THE PRINTS FRAMED?

No, the prints are sold unframed but as a standard size they are compatible with most of the frames.

If you need to receive them framed, please contact me.


shipping & returns

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HOW MUCH ARE THE SHIPPING COSTS?

FREE SHIPPING TO EUROPE • USA • CANADA

REST OF THE WORLD: from €20.15 to €42.70 (shipping costs to RoW depend on the country of delivery and will be calculated at checkout).

 

 

DO YOU SHIP INTERNATIONALLY?

Yes! I ship everywhere.

Your item is shipped using UPS, DHL, TNT, FedEX or French Poste. I always provide a tracking number allowing you to follow your parcel at each step of the shipment.

 

 

DO YOU ACCEPT RETURNS?

Yes, if for any reason you are unsatisfied with your order, you may return any print providing it is in perfect condition and in its original package. A full refund will be done within 14 days after receiving the print(s).

*The return costs are at your own expenses. If you pay via PayPal, PayPal offers you the option of free return costs (you will have to register to PayPal for that but it's completely free). So basically, you will not have to pay anything to return a print you wouldn't be happy with.

 

 

HOW LONG DOES IT TAKE FOR MY ORDER TO BE SHIPPED?

High-Quality Prints: Your product is printed on demand, that means the prints are never out of stock. It is printed in 3-5 days after payment is received. An email will be sent to you once your print is shipped including a tracking number.

Limited Edition Prints: Your limited print is printed on demand as well. Please allow 7-9 days after payment is received to sign it. An email will be sent to you once your limited print is shipped including a tracking number.

 

 

ONCE SHIPPED, WHAT ARE THE DELIVERY ESTIMATES?

The delivery estimates are about 4-7 days in Europe, USA and Canada. Allow 8 to 20 days for the rest of the world.

*Please note delivery is sometimes slower than expected, so please be patient as it always arrives.


payment & guarantee

 

WHAT PAYMENT METHODS ARE ACCEPTED?

I happily accept payment by all major debit/credit cards via Stripe as well as PayPal payments and Apple Pay.

You don’t need to be registered with Stripe or PayPal to use these payment gateways.

Your payments are managed through these 2 third-party services (PayPal / Stripe). That means I WILL NEVER know and/or have access to your debit/credit card and bank details.

 

 

WHAT IS THE CUSTOMER GUARANTEE?

I want you to be happy! If it's not the case at 100%, I'll do everything I can to make it right...

If you are an Instagram user, give a visit to @LastCornerGallery and contact one of my happy clients.

Buy with confidence!

 

 

IS YOUR WEBSITE SAFE?

Yes, it is.

Connection to Last Corner website is secure (https://)

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Last Corner shop is certified SSL (Secure Socket Layer)

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Buyer protection from Secure Shopping

Secure customer information

Transparent checkout

Encrypted account access

Secure payment

 

 

WHY ARE YOUR PRICES IN EUROS?

Last Corner is based in France, this is why I use the € currency.

If you need to convert a price, follow this link.


OTHERS

 

WHERE ARE YOU BASED?

Last Corner is based in France, Marcilly-sur-Eure, between Paris and Le Mans.

 

 

DO YOU HAVE A REAL SHOP WHERE I CAN SEE YOUR ARTWORKS?

I'd love to... but I started this business in February 2017 so it's far too soon to be sure it will work well and will allow me to visit banks ; )

 

 

WHERE ARE YOU FROM, YOUR ENGLISH SOUNDS STRANGE?

I'm French... Maybe this is why! 😊


ANY UNANSWERED QUESTION?